Cancellation Policy
Effective date: 23rd March 2025
This Cancellation Policy governs bookings made through www.arlingtonandrow.co.uk,operated by Arlington & Row Ltd, or via booking platforms (e.g., Airbnb,VRBO, Plum Guide).
Cancelling Your Booking
You may cancel at any time by notifying us in writing at rebecca@arlingtonandrow.co.uk,3 Tyndale Road, Hucclecote, GL3 3PH, or via the booking platform used.
Special Circumstances: We may issue full refunds forlate cancellations due to events like pandemics, natural disasters, or nationalemergencies, at our discretion. We don’t provide cancellation or travelinsurance—please arrange your own.
Our Right to Cancel
We may cancel your booking if:
If we cancel and no alternative is agreed, we’ll fullyrefund all payments received. We’re not liable for additional losses orinconvenience caused by cancellation.
Changing Your Booking
We’ll try to accommodate date changes if requested more than14 days before your stay. Within 14 days, a £50 admin fee may apply, plus anyextra rental costs for the new dates. We may waive the fee for events beyondyour control (e.g., emergencies).
Changes aren’t accepted within 1 week of your start date.Shortening your stay is treated as a cancellation, subject to the terms above.
Contact Us
Questions? Reach out at:
rebecca@arlingtonandrow.co.uk
3 Tyndale Road, Hucclecote, GL3 3PH