Hot Tub Policy
Effective date: 23rd March 2025

At Arlington & Row Ltd, we’re delighted to offer hot tubs at select holiday homes to enhance your stay. To ensure safety, enjoyment, and the condition of our properties, please follow this Hot Tub Policy, which applies alongside our Booking Agreement and Terms and Conditions.

Booking & Fees

• Hot tubs are available at properties where listed in the description. Check availability and any additional fees (shown as an optional extra at booking or via your Guest Portal).
• Use is included in the rental fee unless otherwise stated.

Usage Rules

• Hours: Hot tubs may be used from 9:00 AM to 10:00 PM only, unless different hours are specified at the property.
• Supervision: Children under 16 must be supervised by an adult at all times.
• Capacity: Don’t exceed the maximum number of users indicated at the property (typically 4-6, depending on size).
• Hygiene: Shower before use to remove lotions, oils, or fake tan. Enter with clean feet—no shoes or outdoor debris.
• Prohibited Items: No food, drinks, glassware, or smoking in or near the hot tub. Electrical devices (e.g., phones, speakers) must stay outside the water area.
• Health: Don’t use the hot tub if you have open wounds, infections, or are under the influence of alcohol/drugs. Consult a doctor if pregnant or with health conditions.

Safety & Responsibility

• Use is at your own risk. Arlington & Row Ltd and the Property Owner aren’t liable for injuries, illness, or damage to belongings arising from hot tub use.
• Follow all safety signs and instructions at the property. Don’t tamper with controls, covers, or equipment.
• Keep the cover on when not in use to maintain heat and prevent debris or unsupervised access.

Cleanliness & Maintenance

• Report spills, damage, or malfunctions (e.g., cloudy water, strange noises) to us immediately at rebecca@arlingtonandrow.co.uk or 07375117515.
• Don’t add chemicals or cleaning agents—our team handles maintenance between stays.
• Excessive mess (e.g., mud, hair, debris) may incur an additional cleaning fee, deducted from your damage deposit.

Restrictions

• Day Guests: Non-booked visitors can’t use the hot tub without prior written consent from us or the Owner.
• Misuse: Behaviour causing damage, disturbance, or safety risks (e.g., overcrowding, ignoring rules) may result in immediate termination of hot tub access without refund.

Contact Us

Questions or issues? Reach out at:
rebecca@arlingtonandrow.co.uk
3 Tyndale Road, Hucclecote, GL3 3PH

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